ERP Core Competencies
- Dynamics 365 F&O & AX 2012: Full-stack expertise in configuration, customization, and administration of Microsoft Dynamics ERP platforms.
- Cloud ERP Implementation & Migration: Led multiple D365 F&O implementations and AX→D365 migrations from requirements to go-live.
- Performance Tuning: Identified and resolved performance bottlenecks using Trace Parser and Performance Analyzer, achieving 40–70% improvements.
- DevOps & CI/CD: Designed and managed CI/CD pipelines in Azure DevOps and TFS, reducing deployment time by 30–70%.
- X++ Development: Developed and reviewed Dynamics AX/D365 modifications including WMS integrations and custom reporting.
- Data Security & Disaster Recovery: Architected DR solutions with near-zero RPO; led ransomware recovery restoring operations in under a week.
- Cross-functional Team Leadership: Managed BAs, developers, and analysts across complex ERP project lifecycles.
ERP Experience
Rex Signature Services
Dynamics AX Administrator
2017 – Nov 2025
- Spearheaded modernization of Dynamics AX 2012 environment, improving performance by 70% and achieving ~94% uptime.
- Designed and delivered a custom WMS app (C#/ASP.NET MVC) that increased daily PO receipts from 20–30 to 60+ lines.
- Led ransomware recovery in April 2024, restoring critical ERP operations within one week.
- Implemented DevOps pipeline, reducing deployment time by 30% while improving code quality.
Armanino LLP
Senior Systems Engineer Consultant
2014 – 2017
- Lead Systems Architect on 3 Dynamics 365 F&O implementations and one AX→D365 migration.
- Delivered DR solutions across multiple client environments within 2–4 months from requirements to go-live.
- Contributed to a food & beverage AX implementation that raised order fulfillment rates by 10% in year one.
SQL & Database Competencies
- SQL Server Administration: Deep expertise in SQL Server 2008–2022: installation, configuration, patching, and licensing.
- Performance Optimization: Index tuning, query optimization, execution-plan analysis, and wait-statistics diagnostics to eliminate bottlenecks.
- SSIS / ETL: Designed and maintained complex ETL pipelines using SQL Server Integration Services for data migration and system integration.
- SSAS & Reporting: Built OLAP cubes with SSAS and developed SSRS and Power BI reports for business intelligence.
- High Availability & DR: Implemented Always On Availability Groups, log shipping, and backup strategies for business continuity.
- Security & Compliance: Managed SQL security, row-level security, auditing, and compliance with SOX and FDA regulations.
- Azure SQL / Cloud: Experience with Azure SQL Database, Managed Instance, and hybrid-cloud database architectures.
SQL / Database Experience
Rex Signature Services
SQL Server / ERP Administrator
2017 – Nov 2025
- Administered SQL Server environment supporting Dynamics AX; query and index optimization reduced response times by 30%.
- Designed and managed ETL processes for WMS and ERP data integration using SSIS.
- Architected backup and DR strategy; assumed full ownership of ERP data integrity after a ransomware incident in 2024.
- Developed SSRS and Power BI reports for operational dashboards and business intelligence.
Armanino LLP
Senior Systems Engineer Consultant
2014 – 2017
- Optimized SQL Server performance for Dynamics AX client environments, achieving 40% improvement in system response times.
- Oversaw reporting migrations to Power BI and SSRS for large manufacturing clients.
- Performed automated integration testing for infrastructure and database changes.
Accuray
ERP System Administrator
2012 – 2014
- Automated backups of AX application data and databases using PowerShell and SQL scripts in an FDA-regulated environment.
- Managed integrated systems including SSRS, SSIS, and BizTalk.
Systems Architecture Competencies
- Azure Cloud Architecture: Provisioning and managing scalable Azure environments: VMs, databases, networking, and identity management.
- Virtualization: VMware, Hyper-V, Proxmox, KVM/QEMU/Xen in production and DevOps. Docker and Kubernetes orchestration.
- DevOps & CI/CD: Azure DevOps and TFS pipeline design; automated deployments across dev, test, and production environments.
- Systems Administration: Deep experience in Windows and Linux server administration supporting hybrid infrastructure.
- Cloud Security & Governance: RBAC, NSGs, key/token management, and security hardening without excessive administrative overhead.
- Networking: Cisco CCNA certified. Broad enterprise networking experience supporting hybrid cloud deployments.
- Emerging Technologies: Actively evaluating ZFS, LLM/AI services, and open-source infrastructure tools via a dedicated home lab.
Systems Architecture Experience
Rex Signature Services
Systems & ERP Architect
2017 – Nov 2025
- Designed and managed Dynamics AX 2012 production, dev, and test environments using Azure DevOps and TFS.
- Led ransomware recovery in 2024, restoring all critical systems within one week and overhauling DR architecture.
- Reduced aged inventory by 75% and weekly labor by 120 hours via systems-driven process automation.
- Managed mixed Windows/Linux infrastructure supporting ERP, WMS, and business operations.
Bonipak
Systems Administrator
2009 – 2012
- Responsible for all business systems: servers, desktops, network infrastructure, and mobile devices.
- Managed mixed Windows and Linux data center with physical and virtual machines.
- Supported Microsoft Dynamics AX, SQL Server, Active Directory, and EDI/.NET business connectors.
AI Automation Competencies
- LLM Orchestration: Production integrations using Ollama and OpenAI-compatible APIs with structured JSON outputs and context management.
- Agent Architectures: Multi-agent pipeline design with strict context isolation and modular orchestration patterns.
- Realtime Inference Pipelines: WebSocket ingestion, event classification, and low-latency execution windows for continuously updating systems.
- Voice AI Systems: End-to-end STT/TTS integrations using faster-whisper, Kokoro TTS, and Wyoming protocol.
- GPU Performance Engineering: VRAM budgeting, shared GPU contention management (inference + NVENC), and hybrid local/API inference routing.
- Infrastructure Automation: Docker/Compose, Linux/systemd, Proxmox/KVM, ZFS, and Cloudflare Tunnels for resilient operations.
- Data & Streaming Models: In-memory caches, incident clustering from noisy sources, and ms-scale event-driven decisioning.
AI Automation Projects
SIGHunt
AI-Powered Public Safety Intelligence System
Active Development
- Built a real-time pipeline ingesting ~40 radio talkgroups over WebSocket, transcribing with centralized Whisper services, and classifying incidents with LLM agents.
- Solved VRAM constraints by centralizing STT services (~2.2GB per instance) rather than duplicating model runtime per agent.
- Designed per-channel context isolation and incident clustering across fragmented, overlapping traffic.
- Delivered structured JSON outputs powering OBS 1080p60 overlays and dispatch-style Kokoro TTS narration.
Polygamy
Modular Trading Bot Framework
Active Refactor
- Designed a multi-strategy framework (LagBot/CopyBot) with hybrid inference routing: cloud LLM for high-stakes calls and local CPU inference for routine decisions.
- Implemented resilient mempool and webhook ingestion with reconnect logic, in-memory orderbook caching, and ms-sensitive execution windows.
- Built validation pathways for FOK vs. GTC order handling and automated claim/redeem flows.
- Hardened deployment with Cloudflare Tunnel exposure and post-receive zero-downtime update hooks.
LabelGen.io & Voice Assistant Stack
AI Infrastructure & Automation Services
Operational / Active Development
- Created an AI-driven ZPL generation engine where LLM tool calls produce validated JSON label definitions compiled to runtime printer output.
- Rebuilt a privacy-first local voice ecosystem with custom wake-word model workflows and OpenAI-compatible STT/TTS endpoints.
- Bridged ERP/WMS process requirements to AI microservices with strong schema validation and auditable infrastructure boundaries.
Functional & PM Competencies
- Project Management: Led cross-functional teams delivering ERP implementations, WMS projects, and infrastructure upgrades on time and within scope.
- ERP Functional Analysis: Translated business requirements into technical specifications; configured and validated Dynamics AX/D365 to match real-world workflows.
- Process Improvement: Identified and eliminated inefficiencies—reduced warehouse labor by 120 hours/week and aged inventory by 75%.
- Stakeholder Communication: Effectively communicated technical solutions to executive leadership, end users, and external vendors.
- Regulatory Compliance: Managed systems in compliance with SOX and FDA regulations, including change management and audit requirements.
- Training & Mentorship: Provided end-user training on ERP and WMS systems; mentored business analysts and junior team members.
- Vendor Management: Coordinated outside developer teams, hardware vendors, and SaaS providers across concurrent projects.
Functional / PM Experience
Rex Signature Services
Lead – ERP, WMS & Business Systems
2017 – Nov 2025
- Managed two in-house BAs and a Systems Analyst plus an outside developer team across multiple concurrent initiatives.
- Delivered WMS in three phases (Receiving, Picking/Packaging, Loading/Shipping) on schedule, shifting user sentiment from frustration to reliance.
- Drove best-practices initiative that raised system availability from frequent outages to ~94% uptime.
- Spearheaded digital transformation resulting in measurable operational and financial improvements.
Armanino LLP
Senior Consultant – ERP Implementations
2014 – 2017
- Lead Systems Architect on three D365 F&O implementations and one AX migration engagement.
- Conducted requirements gathering, gap analysis, and solution design across manufacturing and food & beverage clients.
- Delivered DR solutions from requirements to go-live within 2–4 months for multiple enterprise clients.